AI tools can be helpful in the salon, but one colorist warns clients to listen to professionals above all else. Angela Hazelton of the Marie Robinson Salon in New York City recounts incidents where clients relied on ChatGPT for hair color recommendations, resulting in undesirable outcomes. Despite professional advice, clients insisted on using ChatGPT formulas, leading to unexpected and disappointing results. While ChatGPT can be a fun tool for exploring hair color options, Hazelton emphasizes the importance of consulting with a professional for concrete decisions due to factors like maintenance, hair integrity, cost, and lifestyle that AI tools may overlook.